Calculate your Net Promoter Score® (NPS®)

Get in that ring and take some swings! This NPS® calculator not only finds your brand’s Net Promoter Score®, but it also reveals how far away you are from improving customer loyalty. Just punch in the number of detractors, passives, and promoters you have and we’ll start crunching numbers so you can start knocking out your competition!

How are you actually doing?

Enter the number of respondents in the related boxes and we’ll tell you your NPS® score.

Promoters

SCORE 9-10

Passives

SCORE 7-8

Detractors

SCORE 0-6

Your current NPS® score

Please enter details above to get your score.

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What do you want your future NPS® score to be?

What is your ideal Net Promoter Score®? Once this goal has been defined, we can tell you how many detractors and passives you will need to win over so that you can make your ideal NPS® a reality.

What's your dream NPS®?


To meet your goals you need to:

Convert clients (0%) from passive & detractors to promoters

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nps calculator