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Online Reputation Management

27 Mar COVID-19 + Google Reviews Enabled Again!

Posted by: Ginger Jones

We have great news! While many Google features are still down due to COVID-19, consumers are now able to leave reviews for businesses again. When a user submits a review, they see the message below. The consumer is then able to see their review on the...

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26 Jun VIDEO: 2017 Trends in Online Reputation Management

Posted by: Matt Jones
VIDEO: 2017 Trends in Online Reputation Management

Here are your trends in online reputation management.

I am Matt Jones, co-founder of WebPunch. I'd like to talk to you today about some of the tips, some of the points, some of the trends that we're seeing in the ever-changing world of reputation management. One of the first things that we're seeing is that our world, the world of online reputation management is ever more mingling and intertwining with local search engine optimization. If you're not sure what local search engine optimization is, we're talking about the map section of the Google search results. We're seeing more and more that the review signals this year are up 21%. Now, what that means is that Google is placing even more emphasis and ranking companies that have reviews higher than they have in previous years, so that's really important, not only for your reputation but if you want to rank on that local area. If you wanna get on that map section and get in front of potential customers, you need to have reviews.
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21 Mar Don’t Catch Survey Fatigue

Posted by: Matthew Van Deventer
Don't Catch Survey Fatigue
Who likes getting the same set of questions over and over? No one, that’s who. No one ever said, “Please send me the same survey, over and over again for as long as I’m your customer.” In fact, it’s got a name and even debuted as a disease in WebPunch’s booth at this year’s International Franchise Association Conference. It’s called Survey Fatigue.
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09 Feb Know Thyself and Know Thou Team

Posted by: Karin Siccardi
Know Thyself and Know Thou Team
Socrates, our favorite Greek philosopher, is known and revered for the Socratic Method, but did you know that he’s also the author of one of the shortest and sweetest phrases we’ve all heard? γνῶθι σεαυτόν - Know Thyself.
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30 Jan Q & A with Executive Coach and Strategist, Matt Gray

Posted by: Matthew Van Deventer
Q & A with Executive Coach and Strategist, Matt Gray
matthew-gray   Name: Matthew Gray Company: The Rocky Mountain Innovation Lab Title: Executive Director, Coach and Strategist Professional Background: Community service and leadership programming in colleges, teaching leadership courses, consultant Alma Mater: The Johnston Center for Integrative Studies at the University of Redlands Last Book You Read: Stealing Fire Advice you've been given and actually used: "Practice the disciplined pursuit of less" from Greg McKeown's Essentialism. Read it! Method of Relaxation: Being in nature, running, meditating, and hanging with my family
Often we, as human beings, get wrapped up in the chaos that is life. We schedule too many meetings, take on one too many projects, forget to put our phones on airplane mode for a rest, or don't take advantage of the weekend. Perhaps at the top of the list of things we forget to do is think about and understand where we are going or what we want to do professionally. That means looking at things a little more long-term, like a year plus. The beginning of the year is always a good time to take pause and set goals. Where do you picture yourself by 2019? What goals do you have for yourself? Will you have mastered new skills? Helped your company increase business? Will you have gotten that promotion you've always wanted? Do you have any goals for yourself?
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26 Jan Employee Engagement Means Better Business, More Revenue

Posted by: Matthew Van Deventer
Employee Engagement Means Better Business, More Revenue
Employees itching to get home? Do they have a bad case of twitchy legs, bouncing up and down on their toes in end-of-day anxiety? Maybe they’re sedentary, sitting at the desk all day because they didn’t have time for a walk or gym session. Perhaps they’re on their feet all day, in and out of consultations, grinding away. Even worse, maybe they’ve never met the guy working right next to them.
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11 Jan Fasting for a Healthy Business Reputation

Posted by: Matthew Van Deventer
Fasting for a Healthy Business Reputation
In January food and beer sales take a dive and gym and yoga studios see more business. The world is eager to start the new year off right, take advantage of a fresh start, and shed the grime and weight we’ve built up over the previous year and holiday season.
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