webpunch login
banner

Google

07 Apr Google is one step closer to restoring review functionality

Posted by: Ginger Jones

We are one step closer to having reviews and responses back on Google! After a two-week suspension of many of their business-focused services due to COVID-19, Google is now allowing business owners to respond to reviews that were posted before the service was turned off....

Keep Reading

12 Oct Guide to Google My Business Description and Services

Posted by: Karin Siccardi
Guide to Google My Business Description and Services

  Quick! What’s the first thing that pops into your head when someone asks you this question: What is your business known for?” Are you able to articulate the elusive “it” that makes your company what it is? Can you describe in just a few sentences what your...

Keep Reading

08 Oct Guide to Google My Business Questions & Answers

Posted by: Karin Siccardi
Guide to Google My Business Questions & Answers
Remember the Staples commercial that featured the Easy button? It seems that today’s customers really do want things to be that easy and they don’t want to spend too much time trying to track down a business that suits their needs. They’ve got questions and savvy companies have answers. Wouldn’t it be great if your customers and potential customers could easily get answers to questions they have? Wouldn’t it also be great if you didn’t have to field the same questions over and over again? We have the answer - or rather, Google has the answer!
Keep Reading

06 Sep Guide to Google My Business Posts

Posted by: Karin Siccardi
Guide to Google My Business Posts

Google Posts and Your Business

Google Posts is one of several new Google My Business (GMB) features that encourages businesses to engage with their customers. If you're wondering exactly what customer engagement is, you're not alone. Clarabridge describes it this way:
Keep Reading

18 Sep Google Searching With Emojis

Posted by: Matthew Van Deventer
Google Searching With Emojis
You no longer have to hide your love of using emojis in a professional setting: They could help your business improve its Google Search rankings.
Keep Reading

28 Sep Guide to Google My Business Messaging

Posted by: Karin Siccardi
Guide to Google My Business Messaging
What if we told you there's a free and user-friendly way for your customers and potential customers to contact your business at any time? No more missed voicemails, no more call-center mishaps—just an easy way for them to get a hold of your company when it’s most convenient for them.
Keep Reading

25 Jul Guide to Google My Business

Posted by: Matthew Van Deventer
Google My Business
Google My Business is just one of countless, free programs developed by search engine behemoth Google that is available to help businesses expand their customer engagement and outreach. It’s such an important and nuanced facet of online reputation and digital marketing that we’ve got our own in-house experts. These experts have come to realize that Google My Business, also referred to as GMB, has recently released a slew of features that when taken advantage of can be a boon to communicating with customers and increasing a company's online exposure.
Keep Reading

10 Jul Alexa and Google Assistant are Searching for Your Business

Posted by: Matthew Van Deventer
Alexa and Google Assistant are Searching for Your Business
Home device technology like Amazon Echo and Google Home are becoming more and more intertwined with the functionality of your home. Later in this article, we'll put Alexa and Google Home to the test by asking each of them to locate a plumber and an air-conditioning repair company and let you know the results. But first, for those of you who haven't yet been introduced to these digital assistants, here's a quick overview of Amazon Echo (Alexa) and Google Home (Google Assistant).
Keep Reading