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May 2021

10 May Avoid So-Called “Reputation Defenders” Like This!

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Remember when you were young, and you would use words and phrases that were cool among you and your friends, then suddenly, you caught your parents using the lingo? Every ounce of cool it once had disappeared in an instant, and you knew that it...

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01 May How to Respond to Bad Reviews

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Responding to Bad Reviews

Well, it finally happened: you Googled your company only to find out that your star rating isn’t as shiny as you thought it would be. There are mixed reviews. There are bad reviews. As a business owner, it’s hard not to see red or feel...

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