September 2018 - WebPunch

12 Sep How to Write a Rockin’ Review Response

Posted by: Karin Siccardi

After much research and real-world testing, we believe that the Review Response Team at WebPunch has perfected the secret sauce of responding to online reviews and we’re ready to share it with the world. Our Team has grown by leaps and bounds over the last couple of years as people have begun to rely more and more on online reviews. Some of the old-timers on our team laugh about how days and days used to go by without any online reviews getting posted. Those days are long gone! Today, your company’s reputation IS your online reputation.

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06 Sep Guide to Google My Business Posts

Posted by: Karin Siccardi

Google Posts and Your Business

Google Posts is one of several new Google My Business (GMB) features that encourages businesses to engage with their customers. If you're wondering exactly what customer engagement is, you're not alone. Clarabridge describes it this way:

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18 Sep Google Searching With Emojis

Posted by: Matthew Van Deventer

You no longer have to hide your love of using emojis in a professional setting: They could help your business improve its Google Search rankings.

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28 Sep Guide to Google My Business Messaging

Posted by: Karin Siccardi

What if we told you there's a free and user-friendly way for your customers and potential customers to contact your business at any time? No more missed voicemails, no more call-center mishaps—just an easy way for them to get a hold of your company when it’s most convenient for them.

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