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March 2018

26 Mar How Employees Can be a Wrecking Ball to a Brand

Posted by: Matt Jones
How Employees Can be a Wrecking Ball to a Brand
Layoffs, firings, and low morale are inevitable. If prevented, however, a brand could save itself a lot of business. Every year, companies lay off thousands of employees due to restructuring, shrinking revenues, or a sluggish economy. But what about all the lost revenue that comes from that?
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22 Mar VIDEO: Reviews. Can You Really Say That?

Posted by: Matt Jones
VIDEO: Reviews. Can You Really Say That?
What's up, WebPunchers? This is Matt Jones, your Professor of WebPunch's School of Online Reputation Management. Life is good. Sorry it's been a little bit of time, but we're back. My drone cuts are finally healing, I'm back to the gym, so things are off to a good start here in March.
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19 Mar INFOGRAPHIC: 2018 State of Online Reviews

Posted by: Matthew Van Deventer
INFOGRAPHIC: 2018 State of Online Reviews
My how things can change!  Each year we look at the review sites that garner the most positive and negative reviews. Every site has a unique culture and set of demographics that it attracts. Our crack team of researchers once again took to our HQ dungeon to count the beans and analyze the trends in online reputation management in order to help our viewers better understand the platforms that are most likely to generate good or bad reviews for their businesses.
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21 Mar Don’t Catch Survey Fatigue

Posted by: Matthew Van Deventer
Don't Catch Survey Fatigue
Who likes getting the same set of questions over and over? No one, that’s who. No one ever said, “Please send me the same survey, over and over again for as long as I’m your customer.” In fact, it’s got a name and even debuted as a disease in WebPunch’s booth at this year’s International Franchise Association Conference. It’s called Survey Fatigue.
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12 Mar Google Celebrates Women Business Owners

Posted by: Karin Siccardi
Google Celebrates Women Business Owners
To coincide with International Women’s Day, Google did something amazing. They created an icon on Google Business pages where you can advertise your business as being owned or led by women.
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05 Mar How Online Reviews Have Been Used to Take Down Businesses

Posted by: Matthew Van Deventer
How Online Reviews Have Been Used to Take Down Businesses
  When it comes to online reviews, most of the time we remain positive as we discuss the benefits that come when businesses start paying attention to online reviews. But what happens when consumers use the online sphere as a resource to take down a business as a part of a political or social movement? Yikes! These instances aren't always easy to find, but they happen.
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09 Mar 5 Ways Your Business Can Fulfill its Destiny Despite Facebook’s New Algorithm

Posted by: Karin Siccardi
5 Ways Your Business Can Fulfill its Destiny Despite Facebook's New Algorithm
A long time ago in a galaxy far, far away, Facebook started shaking things up. Maybe you’ve already heard rumblings of Facebook’s latest newsfeed revisions and we're sensing that it’s becoming harder for everyone to keep up with the many changes that all these review sites keep throwing our way. WebPunch is here to help you nagivate these disturbances in the force.
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01 Mar VIDEO: Yelp is Killing Today’s Referral

Posted by: Matt Jones
VIDEO: Yelp is Killing Today's Referral
  Welcome, my beloved students, to WebPunch's School of Online Reputation Management. I am your professor, as always, Matt Jones, here to drop some knowledge about the latest in online reputation management. Let's get into a few things here. Number one, where the heck have we been? That's a good question. We haven't done a video in quite some time, and a lot of you probably never even noticed. But we've been traveling all over the world, traveling our guts out. And speaking of guts, I haven't been to the gym for a few months, and so we're not looking good over here, but we will get to that. My new year has started off in a good way but just not in that regard, so that's a little sad. The other thing is, what the heck is wrong with my fingers? And that is a legitimate question. You can see there's some damage and I don't want to talk about it. It's a little bit of a sensitive subject, but let's just say you shouldn't fly your drone inside your house. Those propellers are sharp.
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